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Ajax “Add to cart” doesn’t work anymore

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #358142

    lensaidphoto
    Participant

    Hi,

    after the latest update the Ajax Add to cart functionality doesn’t work properly anymore. It doesn’t show the product in the cart-drawer on the side. Only when I click directly into the shopping cart do I see the product.

    Please check it out here nad provide a fix please: https://www.lens-aid.de/shop/4er-set-verbindungsringe-dreieckig-kameragurte-handschlaufen/

    Thank you!

    #358143

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #358149

    lensaidphoto
    Participant

    Hi,

    thank you for your reply. I found out, that it has to be a caching-issue. I deactivated almost all plugins in my staging environment and the Ajax cart worked okay. After activating “Autoptimize” again, the issue comes back. I think its the same with “WP Rocket” that is active on my live shop.

    #358153

    Artem Temos
    Keymaster

    Please, enable the cache now so we can check what is wrong.

    #358155

    lensaidphoto
    Participant

    It’s active. 🙂 There is also a strange behavior, when I want to remove one item in the cart drawer.

    #358163

    Artem Temos
    Keymaster

    Yes, we see the problem now. Please, send us your FTP access so we can check what is wrong.

    #358177

    lensaidphoto
    Participant

    This are the FTP credentials to the staging environment:

    #358194

    Artem Temos
    Keymaster

    Sorry, but the admin access seems to be wrong. Please, check it from your side and send us the correct one.

    #358817

    lensaidphoto
    Participant

    Hi, I just checked the credentials and they are working just fine. But I created some new credentials for my live environment. Thanks for checking!

    #358822

    Artem Temos
    Keymaster

    Try to update to the latest version 6.3.1 and clear the cache. Then test this functionality again.

    #359541

    lensaidphoto
    Participant

    Thank you, it worked! 🙂

    #359561

    Artem Temos
    Keymaster

    Great, you are welcome!

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