Ajax error in “Load more products” button

In my product archive, the “Load More Products” button is currently triggering an “ajax error” in the browser’s console with the message “productsLoadMore.min.js?ver=7.2.5:1.” This issue is preventing additional products from loading, despite the fact that the request returns a successful status code (200).

Hello,

Could you please disable all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

Hi Luke,

I’ve read about this solution on your forum and I’ve already tried it, but the issue still persists.
What else could I attempt?

Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

Sure, how do I do that? Should I create a new user?

Hello,

You can create a new user with full access to the admin dashboard and send access via the private area (that is the below message area: https://take.ms/FaVAOg)

Kind Regards

Ok, thank you!

Hey Luke, any news?

Hello,

Sorry for the delay.

I see that you built the archive page via templates from Elementor and that template uses our elements from Layouts so It could cause the problem. The thing is that elements from Layouts could work incorrectly in some cases with templates from Elementor. I suggest you create an archive page using our Layouts (Dashboard -> Layouts), more detail here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

If you do not want to use our Layouts, I suggest you remove all elements related to Layouts from Elementor templates.

Kind Regards

Thanks, switching from Elementor’s layout to the theme’s layout did the trick!

Thank you again for your help!

Have a good day

Hello,

Always remember that you can reach out to us with any questions you may have.

We wish you a splendid day!

Kind Regards

[Author]

Posts