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Ajax import error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #434631

    Luka
    Participant

    Hello, when we download the demo site (grocery demo), it crashes (Ajax import error), even though I have set all the php limits to the recommended ones and disabled additional external plugins.

    #434736

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    We tried to enter your dashboard but the password seems to be wrong https://gyazo.com/d281c4bde2dd89ca6c3096f0bd16b7cd
    Please, send the correct one.

    Kind Regards
    XTemos Studio

    #434774

    Luka
    Participant

    try this new password:

    #434780

    Artem Temos
    Keymaster

    Hello,

    Currently, your server has a 30-second timeout which is not enough to import the dummy content. Here is a screenshot of the error generated by the server https://gyazo.com/bc9112420b0cd2230e46c7fafd23c896
    You need to contact your hosting provider for help on this matter.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)