AJAX Import Error

Good Day,

I am unable to download the “Minimalism” prebuilt website as it stops at 30%. I have disabled all the external plugins.

Please could you help me.

Thank you

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Thank you.
I have disabled plugins and tried however it does not seem to have downloaded correctly. I will provide further details below

Hello,

We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/24a76d1fb30ce066bb15241f130f7706

Kind Regards

[Author]

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