AJAX Import Error, everything disabled, still dont work

Hello,

I recently purchased the theme and encountered some initial issues while attempting to import the Demo Content and some other issues.

– When I clicked the “Create Child Theme” button, it didn’t respond, so I ended up installing it manually.

– Additionally, when I tried to install the plugins, they only seemed to load within the wizard but didn’t execute. Consequently, I installed them directly from my “Plugins” tab as a workaround.

– Currently, my main problem revolves around the inability to import the demo content for “Electronics” due to an Ajax error. I’ve made several attempts to resolve this issue based on advice from various support threads, including:

+ Deactivating all plugins that are not related to Woodmart.
+ Increasing the max execution time to 320.
+ Temporarily deactivating the child theme and reverting to the parent theme.
+ Increate the Time Out with my Hosting Provider

I’ve included my website and relevant information in the Private Content. Could you please review my setup and assist with importing the “Electronics” demo content?

Additionally, I would appreciate it if you could investigate the issues I mentioned earlier regarding child theme creation, plugin installation via your wizard, and demo content import.

I hope you can provide a solution to these challenges.

Sincerely

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable this blocking mechanism temporarily so we can test your website https://gyazo.com/debeaae626303a9956e36896db6a2322

Kind Regards
XTemos Studio

Hello,

i opened the Rules again. Please check it.

Greetings

You need to correct your website URL in WordPress settings https://gyazo.com/5f78811ab0beb1b761fbd65b1c2abaa6
It should start with https.

Kind Regards

I have changed it to https

I am still getting ajax import error

Hello,

We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function https://gyazo.com/3e7c689b12bf436aa02bfbc09ddfe528

Kind Regards

Thanks, solved.

Update:

i have this issue now

the social media buttons are not on line and the text is on the page

https://imgur.com/it59TAC

You need to remove the dummy content and import it from scratch to avoid these duplicated items problems.

Kind Regards

How can i remove everything from dummy content and import it from scatch?

You can find the “Remove content” button in the WoodMart -> Prebuilt Websites section.

Kind Regards

[Author]

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