Home Forums WoodMart support forum AJAX import error. Try to disable all external plugins and run the import again.

AJAX import error. Try to disable all external plugins and run the import again.

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  • #389856

    KaraG
    Participant

    I see plenty of posts with this issue, but can’t find an answer that fixes it.

    This is a clean install. I’ve tried with Elementor and WPBakery.

    Any help would be most appreciative.

    #389868

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Make sure your parent theme has been activated.

    Best Regards

    #389973

    KaraG
    Participant

    I have disable all plugins that weren’t listed (1) and still the same error.

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    #390000

    Hello,

    I cannot enter your site, unfortunately: https://gyazo.com/b0a602d6a293806046d45254549cfa4d

    WoodMart works with either the WP Bakery builder or the Elementor builder at once, but not with both at the same time. In the process of installing the plugin, please install one builder plugin you are going to use. It is not possible to convert an existing site that is built on the WP Bakery Page Builder into Elementor. Page builder plugins are provided in Appearance -> Install plugins.

    You need to leave the builder that was initially installed.

    In addition, please check HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)