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AJAX import error. Try to disable all external plugins and run the import again.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #446340

    webneshin.office
    Participant

    hi
    When entering data, it stops at fifteen percent and gives the following error message. It should be noted that all unnecessary plugins for Woodmart have been disabled.
    “AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.”

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    #446357

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please switch to the parent theme and try again, let us know if the problem remains.

    Best Regards

    #446390

    webneshin.office
    Participant

    I switch to the parent theme and tried again, but unfortunately it didn’t work

    #446486

    webneshin.office
    Participant

    new browser file data

    #446606

    webneshin.office
    Participant

    I changed the php version from 8.1 to 7.4 and the problem was solved. Is there a problem with the template version 8.1?

    #446611

    Artem Temos
    Keymaster

    Hello,

    As we can see, the dummy content has been already imported on your website. Should we clear your website and try to import it again to make sure that everything is imported correctly?

    Kind Regards

    #446828

    webneshin.office
    Participant

    yes, please

    #446976

    Artem Temos
    Keymaster

    It seems like you changed the admin password because we can’t enter your dashboard now.

    Kind Regards

    #446999

    webneshin.office
    Participant

    sorry

    #447043

    Artem Temos
    Keymaster

    Hello,

    We tried to import the dummy content but your server can’t process the import request and causes the timeout error as shown on the screenshot https://gyazo.com/521c204fdac5052ed9e11f5b07934276
    You need to contact your hosting provider and ask to increase this timeout on the server.

    But in general, your website loads very slow and some pages need to be refreshed a few times to be loaded. Seems to be something wrong with your server.

    Kind Regards

Viewing 10 posts - 1 through 10 (of 10 total)