Home Forums WoodMart support forum AJAX import error. Try to disable all external plugins and run the import again.

AJAX import error. Try to disable all external plugins and run the import again.

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  • #448908

    fivesensesdesign
    Participant

    I tried to install demo theme. but it show this message

    AJAX import error. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

    So.. I tried to disable all external plugins , but after then.. Site doesn’t show at all…
    So I had to back up through hosting company.

    How to fix this problem?

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    #448914

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #448915

    fivesensesdesign
    Participant

    I want to install fashion demo theme. Can you install that as a test? I want to make sure it work or not. 🙂

    #448931

    Artem Temos
    Keymaster

    We have imported the dummy content for you. Please, check how it works and let us know.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)