AJAX import error. Try to disable all external plugins and run the import again.

Yesterday I was able to install the standard theme once, but today I have this problem again. All plugins except the necessary ones are disabled

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

private information here

Hello,

We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function. https://gyazo.com/709ef5dbff2fcb3b5751c0d38f053faa

Kind Regards

This problem resolved, thanks!

Great, you are welcome! Feel free to contact us if you have any further questions.

[Author]

Posts