AJAX Problem

There is an ajax problem when adding and deleting products to the cart on the site, it takes too long. We don’t know why, it already takes too long with wprocket installed. Please provide a solution and if there is an optimization we need to do on the woocommerce side, let’s do it if you tell us.

Hi 1999.fatih,

Thanks for reaching to us.

First of all, I’m really sorry have taken long time to reply you due to the weekend.

Could you please record two videos for a better understanding of the issue?

And in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Best Regards.

The problem of greetings still persists. We are experiencing performance problems in our licensed theme. We have no idea how to speed up Ajax, if you examine it yourself, we see that it takes maybe 8-10 seconds and sometimes 5 seconds after adding to the cart or deleting from the cart. We need your urgent support on this issue. We are sure you will see the problem directly without the need for video.

Hi 1999.fatih,

Please, follow our tutorial to remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket.

Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

Regards,

my problem with ajax still continues. wprocket and cloudflare APO solution has also been received, now mobile and desktop scores are above 90, but adding to the basket is still slow. I need information on technical issues that you can do on the code side about the cart addition process. If only the basket operations AJAX works fast for me, we generally do not have a problem now. Child theme is also installed for Woodmart. You can try everything, we have a backup, but here, instead of saying get it ready and do the optimisation of it, we get technical support, although the performance scores are very good, but the AJAX side processes are late. We demand this to be resolved.

Hi 1999.fatih,

I conducted a test on your site and saw ajax response seems to be normal https://go.screenpal.com/watch/cZj1QfV9fSK

Regarding concerning the slow AJAX response, this could indeed be related to how the database queries are being handled or possibly due to other factors such as server performance or additional plugins that may impact the loading time.

Here are a few optimization suggestions:

– Optimize your website’s database by cleaning up old data, reducing post revisions, and using a database optimization plugin.
– Check your server’s response time and consider upgrading your hosting plan if necessary.
– Implement caching solutions to reduce the load on your server and speed up content delivery.

Regards,

[Author]

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