Home Forums WoodMart support forum AJAX Problem Base Demo

AJAX Problem Base Demo

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #201308

    SafuWoodmart
    Participant

    Hello,

    I have update the basic import but it have happened an AJAX problem.

    I have entered in the base demo section and no error has appeared but my site looks like that.

    Any help?

    Thanks

    Attachments:
    You must be logged in to view attached files.
    #201334

    Hello,

    I saw the screenshots you attached.

    Please make sure that you have set the requirements according to the following link:
    https://xtemos.com/docs/woodmart/requirements-wordpress-set/

    Then Make sure that you have installed and activated all the recommended plugins. Then check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #201369

    SafuWoodmart
    Participant

    Hello,

    I have just activated two recommended plugins (mailchimp and contact form) but the problem still exist.

    #201378

    Artem Temos
    Keymaster

    It seems that you already import our dummy content a few times. We suggest you to remove unnecessary elements from the menu or create a new one to make your website look correctly.
    If you want to import it from scratch, you need to reinstall WordPress completely and send us your FTP and admin access. We will check why that error occurred and import the dummy content for you.

    #201411

    SafuWoodmart
    Participant

    Ok, I reset WordPress.

    My FTP access is:

    #201464

    Artem Temos
    Keymaster

    We got 403 error when trying to enter your WordPress dashboard https://gyazo.com/788011b8ea740d95bf2b3d74b8084a07

    #201469

    SafuWoodmart
    Participant

    Maybe I could talk to my hosting provider in order to solve that error.

    Anyways, could I upload again woodmart theme .zip in my wordpress dashboard? Or is it better to do that in FTP?

    If it would be the same, I could do it from WordPress by myself.

    Thanks

    #201471

    Artem Temos
    Keymaster

    You can upload it via Appearance -> Themes without any doubts.

    #201478

    SafuWoodmart
    Participant

    Thank you! Solved

    #201512

    Artem Temos
    Keymaster

    So you imported the dummy content correctly? Do you have any other questions related to this topic?

Viewing 10 posts - 1 through 10 (of 10 total)