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Ajax search result products did not go to product detail.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #256523

    thepresetlightroom
    Participant

    Dear staff,

    We founded issue about ajax search result link did not redirect to product detail page.
    Please investigate.

    #256597

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    I cannot enter the site with the credentials, please check.

    Best Regards

    #256646

    thepresetlightroom
    Participant

    Send you again about new credential.

    #256649

    thepresetlightroom
    Participant

    Another update.

    We’ve already disable all plugin except Woodmart core, Woo and Elementor.
    It’s still cannot shown the correct redirect link result from search results.

    Thanks.

    #256796

    Hello,

    I have checked the Permalinks and see that you have set custom URL, please set “Default” and check the issue. Most likely you have configured URLs incorrectly.

    Best Regards

    #256830

    thepresetlightroom
    Participant

    Hello Elise,

    It’s not the permalink issue. We used the same configuration with other sites and it’s worked correctly.

    Please try to press ctrl or cmd (in OSX) and then click the search result thumbnail. It will go to product detail page. It’s seem the html/css or coding issue?

    Thanks.

    #257121

    Hello,

    Please check the Theme Settings > Footer > Copyright and all the widgets in Appearance > Widgets. The reason is an unclosed tag.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)