Alignment Problem

Hello, I installed a Prebuilt website – T-shirts. But the page is off… top and bottom to the left and everything else in the middle as it should. It will not go full width… Looks good in edit, but saved and view live, doesn’t display correctly.

Attachments:

You must be logged in to view attached files.

Hello,

I’ve just checked your site, and everything appears to be displaying correctly now — the layout looks fine and full-width as expected on both the top and bottom sections.

See screenshot for clarification: https://postimg.cc/bZWNS21k
Check back your site and check the issue. If you have any questions, feel free to contact us.

Best Regards,

I didn’t make two…. If you look at them, exactly the same time… Anyway, thank you

Also, please look again, i changed the front page, but it’s on every page…. The problem reported… Look at the photo’s I sent again, please. Then look at the site… Let me know, thank you

I just went back to everything from the beginning and then changed menu and logo ONLY… thank you again

Hello,

Thank you for the clarification!

Sometimes these things happen during import or publishing. If everything looks good now, that’s great! But if you still notice anything off or need help adjusting the layout, feel free to reach out anytime. I’m here to help!

Best Regards,

Hello, it is still not working, Did you look at it again?, or make any changes?

Thank you for your help,

Don

Okay, This doesn’t make since to me, when you are logged in, different front page….
Logged out, and the screen you can see… Not sure why that would be doing that, unless you can set different home pages for customers and not….????

But I just want the home t-shirt looked at….

Thank you again

Hello,

I’ve reviewed your site and did not observe any layout issues after saving the changes — everything appears to be working correctly.

However, if you’re still experiencing the issue, could you please record a short video demonstrating the problem and explaining the steps to reproduce it? This will help us investigate more accurately and provide a proper solution.

Best Regards,

Here are three videos, showing the problems….

First, activate prebuilt website – T-Shirts
Second – Look at home page when signed in…. This is the one I want, not my original you see if you are not logged in…
Third – Logged Out and viewed Home page and it changed back to my old page without using the t-Shirt page….

Hope that makes since…. Thank you

My objective is to have the T-Shirt prebuilt website theme and layout…. After that works 100% I will start changing pages…. Now it appears the bottom footer is messed up, but it was doing the same thing, left side justified and would not go full width…

Hope you can follow this, videos too large

My old Backup restored…. then Installed WOODMART, Installed T-SHIRT premade website….. Everything without changes….. If it doesn’t look like your demo, its wrong! LOL

Thank you

Attachments:

You must be logged in to view attached files.

Okay, now it’s ready for you, lol

HELP!

Please let me know when you will be ready to look at my site, I had to restore from backup July 13th…. Because I messed everything up. I also have two other ticket open on other plugins, so when they do repairs again, I will backup and then try to reinstall woodmart and prebuilt website – T-SHIRTS…. Until then have a wonderful day!

Hello,

I’ve checked your site and noticed that the WoodMart theme is currently deactivated, and the theme requires plugins not installed.

Additionally, it looks like there are already third-party plugins installed and existing content on your site. This can interfere with the demo import process — which is designed to work best on a fresh WordPress installation. When existing content is present, some demo elements may not import correctly or may appear in unexpected formats.

To ensure a smooth import of the T-Shirt demo, please follow these steps:

1. Deactivate all third-party plugins temporarily (except WoodMart-required plugins).
2. Go to WoodMart > Dashboard > Prebuilt Websites and re-import the T-Shirt demo.
3. If the issue persists, please increase the PHP Max Input Vars to 10000 or higher in your hosting’s PHP settings, then try importing again.

If the issue still remains, let me know I will further check on your site and import the demo on your site.

Best Regards,

Okay I did what you said and this is what I got…. Thank you….. not sure how to do #3….

Thank you for your help!

Attachments:

You must be logged in to view attached files.

Looks like it worked this time, Thank you for your help….

I am now trying to make the pink background containers on the Home Page – Full Page Width… I changed the Width to Full Width and nothing happened… What am I doing wrong?

LOL

Attachments:

You must be logged in to view attached files.

Hello,

To make it full width, Edit Container and in the Xtemos layout, choose the Stretch Container https://ibb.co/s1DYvJ4

Best Regards,

Thank you, I have another problem, Not sure if its because of the theme or not…. Here’s a video of the problem. Thank you for all your help!

Here is the video 10x speed to make it smaller… Thank you

Attachments:

You must be logged in to view attached files.

Problem is trying to remove item from cart, takes over a minute… Do you know why that would be?

Thank you

Hello,

Your site speed is too low, which is why it takes time to load. Your website’s performance suffers from the content you have added to your website. It may happen in case of too many plugins, large non-optimized images, or other resources.

Please, follow our tutorial since your website speed depends on different factors, and you can’t get high scores without basic things like the cache plugin: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/

Best Regards,

Thank you, I have fix the speed issues, however my customers are not receiving any emails, such as the registration email to verify and set password. Any thoughts?

Have a wonderful day,
Don

This is one of the emails that failed…

Attachments:

You must be logged in to view attached files.

Hello,

The error shows your server is trying to send emails without SMTP authentication. That’s why messages like registration or password setup aren’t being delivered.

You need to follow this guide for more help:
https://tppwebsolutions.com/faqs/faq/why-do-i-keep-getting-mail-delivery-failed-returning-message-to-sender-bounce-back-emails-from-my-website/

Best Regards,

[Author]

Posts