Home Forums WoodMart – Premium Template All hell broke loose!

This topic contains 8 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 4 days ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #215804

    has anyone just woke up to a website that was completely different than the one that was 99% complete and approved by client?

    home page is normal but every other page has lost all formatting.
    email campaign set to start…tomorrow
    any help would be rewarded

    Private Content Hidden
    #215812

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    We are here to help you. Please explain what you did before the site had broken. Try to contact host support, perhaps they would help you to restore the site from the backup.

    Best Regards

    #215819

    thanks, im having a time trying to find out how to contact them and exactly what to say…
    this is a new one for me. a couple days ago, the site was ready to promote, then today its all garbled…but not the home page. There were a couple of brute login attempts so says jetpack

    #215821

    Hello,

    Please provide the site admin access I will check and suggest from our side.

    Best Regards

    #215826

    in private

    Private Content Hidden
    #215887

    Hello,

    Your site is based on WP bakery page builder. You have activated the Elementor builder and your site was crashed. Now I have deactivated Elementor and the site works well.

    Please note, you can use either WP Bakery page builder or Elementor but not both at the same time.

    Best Regards

    #215900

    thank you SO much, this saved the day!
    my homepage is still not formatted properly, which is odd because yesterday it was the only normal page

    #215902

    UPDATE: ALL is well now.
    is there a tip jar here?

    #215909

    Hello,

    Oh, yes, sure! )))

    You can leave a tip as 5-star rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service.

    Thank you in advance

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