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All Icons and Buttons Diappeared

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  • #434723

    ahetu16@gmail.com
    Participant

    Hello,

    I am having an Issue on my website where all the small icons like arrows, navigation buttons and social buttons don’t load. Buttons also don’t load. The text of the buttons is there but the whole CSS of the buttons is missing.

    I have been building a new website with your theme. During the whole build period the site was in maintenance mode, so I only ever previewed it via preview mode of the WP Dashboard. Everything looked good then. Here is an image: https://prnt.sc/nmgYYZmlXw0j

    I removed the maintenance mode today and noticed that when I now view the website in the direct URL, all the icons and buttons are missing. See this image : https://prnt.sc/yAaWlUONhH7v

    Looking a the console error, it seems to be looking for a css file that does not exist in the given directory. Again, it works fine in preview mode but not as a visitor directly loading the url.
    Here is the console error : https://prnt.sc/hIJBy725Ivk1
    Herer is a snapshot of the file directory : https://prnt.sc/rdyaeXc_EQX6

    It leads me to believe that it’s an issue with the main theme. The child works well in dev mode but the parent theme searches for a different named CSS file.

    Furthermore I validated the hyperlinks, everything seems to be pointing to https://vimens.ca (without www.)
    https://prnt.sc/fhUkN_9UEsc5

    Please assist, how would we resolve this issue?
    Thanks

    #434735

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

Viewing 2 posts - 1 through 2 (of 2 total)