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All import – issue uploading variable products

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  • #296127

    modenaros
    Participant

    Hello there,

    We recently started the construction of an e-commerce website, using the XTEMOS “Woodmart” theme
    along with WooCommerce and WP ALL-Import.
    Until some days ago, there was nothing wrong concerning the import of the products using the
    WP All Import platform.
    Recently, that changed, we are having some issues importing “variable products” in a manner
    of importing and showing multiple attribute values in the front-end as a dropdown menu.
    We could say that the .csv import is partially correct since the products are being uploaded but only one of the
    product variations, the expected dropdown choices won’t show nonetheless.
    We started double checking our options concerning the WP all import tool, but the result was the same.
    To our surprise when we test uploaded the same .csv at the WP Sandbox with same options as before
    it worked like a charm.
    So that directs us to think that the problem is a conflict between WordPress, “Woodmart” and WpAllimport
    We would like your insight on the matter and would appreciate any help.

    Thanks in advance,

    #296298

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please switch to the Storefront theme (free Woocommerce theme) and import, check how it works, and then activate WoodMart.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)