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All the pages related to the theme are showing blank only.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #490623

    AP
    Participant

    Hi,

    We have installed Woodmart theme in our Woocommerce site and it was running fine so far. But few hours back all the pages related to the theme like settings page, layouts etc are showing nothing.

    There is no new plugin installed or updated during this time. There is no error in the console.

    Can someone help with this please?

    Thank You

    #490626

    AP
    Participant

    Only error related to Woodmart in the error logs I see is this:

    [2023-08-23T04:29:56.515577+00:00] PHP Deprecated: Creation of dynamic property WOODMART_Wpbcssgenerator::$_notices is deprecated in /nas/content/live/waggz/wp-content/themes/woodmart/inc/classes/Wpbcssgenerator.php on line 14

    #490724

    Hello,

    Could you please send access to the admin dashboard so I will check it from your side?
    Also, please send me a screenshot of where I can find such an error on your side.

    Best Regards

    #490735

    AP
    Participant

    Attached the screenshots of the blank page and error which shows up when Debug is true.

    Attachments:
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    #490808

    Hello,

    Can you please share the Cpanel login details of your site so I will check and solve the issue.
    Also, please disable all the 3rd party plugins temporarily until I will solve the issue.

    Best Regards.

    #490818

    AP
    Participant

    Hi, this is a live site. Can’t take the site down. Can you check it on dev site? I will make a copy of it there.
    Also it is not on cpanel, we are hosting with wpengine

    #490844

    AP
    Participant

    I moved it to dev site and it is working.

    I noticed 1 difference between two env that DEV has WordPress 6.2.2 version and PROD has WordPress 6.3.

    Does this theme run properly on wordpress 6.3 too?

    #490911

    AP
    Participant

    Fixed it. Thanks for he help

    #490967

    Hello,

    You are Most Welcome.

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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