Any known bugs (and fixes) in v 7.0.4 ?
November 24, 2022 at 6:00 pm #423614
Hi, we updated to woodmart 7.0.4 in a staging environment – and the product page css were broken. In woocommerce logs, we found the following :
1. CRITICAL Uncaught Error: Call to undefined function woodmart_products_nav() in /home/relkong1/stage/wp-content/themes/woodmart-child/woocommerce/content-single-product.php:75
2. Missing css: wp-content/themes/woodmart/css/parts/woo-page-single-product.min.css
Are these 2 a known problem? What would you recommend us doing before updating the theme to the live site?
thanksNovember 25, 2022 at 10:30 am #423764
They seem to be caused by the child theme. Please, switch to the parent theme and test how it works. Let us know about the result.
Kind RegardsNovember 25, 2022 at 6:03 pm #423898
I’ve tested it with a new upload of the parent theme, and the same problem persists.
Please advise. Thanks.November 25, 2022 at 6:06 pm #423899
Ok, please, keep the parent theme active, disable all external plugins and send us your admin access so we can test this from our end.
Kind RegardsNovember 25, 2022 at 6:36 pm #423905
we have done so – thanks in advance. I have only left woocommerce on.November 25, 2022 at 6:39 pm #423906
Sorry, but the password seems to be wrong and we can’t access https://gyazo.com/256e0c80fec732e50179824bb13c7843
Kind RegardsNovember 25, 2022 at 6:54 pm #423909
this is the wrong url. please see correct url in hidden fieldNovember 25, 2022 at 6:58 pm #423910
We don’t see any problems with the product page on this website when the parent theme is active https://gyazo.com/58d863def5c516281f54158b672e585f
Kind RegardsNovember 28, 2022 at 5:46 pm #424450
Hi, thanks for the prompt reply.
When the parent theme is active in staging environment, there is still one discrepancy with the live site.
In Category Pages, Cart Quantity Counter.
Please see attached image with screenshots from correct and mistaken versions.
Please advise. Thanks.
Attachments:You must be logged in to view attached files.November 28, 2022 at 6:00 pm #424462
What exactly is wrong on the screenshot? Could you please send us a direct link where we can see the problem?
Kind RegardsNovember 30, 2022 at 11:32 am #425005
Please see 2 screenshots.
a. product category page in product site, with product quantity selection, above “Add to cart” button (green button under product)
b. the same product category page in staging site, with product quantity selection Missing (should be located above “Add to cart” button, as it was before latest update).
– please see URLS in hidden fields
Maybe this is also a problem with child theme, but I would appreciate if you had a look and let me know.
Thanks a lot.
Attachments:You must be logged in to view attached files.November 30, 2022 at 12:24 pm #425029
As we can see, this option is currently turned off on the shop page https://gyazo.com/d8cd5eac993f4efe37e86dee2497d196
Try to enable it in Theme Settings and test how it works.November 30, 2022 at 5:19 pm #425157
I’ve turned on the option, but there is no change. Still not able to see product quantity selection option in category pages.
Is there anything else I can do?November 30, 2022 at 5:28 pm #425161
It was still turned off. We have enabled this option. Please, check how it works from your end now.
Kind RegardsNovember 30, 2022 at 6:07 pm #425171
Ok – it works fine now. Thanks.
So, apparently parent theme works fine. Would you have any suggestions on how to handle child theme so as to make the theme updates in the product website without any page (css) breakings?December 1, 2022 at 10:20 am #425291
We don’t know what exactly you made in the child theme. But now, you need to review your custom code and make sure that it is fully compatible with our theme’s latest update. For example, if you copy any template file and do some customizations, you need to compare this file with the parent theme version now and make sure that they are the same. After that, apply your changes again.
Kind RegardsDecember 6, 2022 at 3:14 pm #426672
Thanks a lot!December 6, 2022 at 3:20 pm #426679
You are welcome! Feel free to contact us if you have any further questions.
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