API request call error. Contact your server providers and ask to update OpenSSL
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Client
Hello
I am trying to activate a new theme on my website groecom.com and getting this error.
API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.
WHEN I CONTACTED MY HOSTING PROVIDER I GOT THOIS RESPONSE-
We have reviewed your case and we would like to inform you that we have installed OpenSSL on our server.
Considering this could you please provide contact with the vendor of the template and ask them to provide you the IP address of their server, because it seems that your template is trying to make an API request which result is non-successful.
Once receive this information we could proceed with further assistance on your case on our side.
CAN YOU PLEASE PROVIDE IP ADDRESS OF YOUR SERVER ?
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Hello,
Here is the IP address of the server: 138.201.123.145
If you need any further information, please contact us.
Best Regards
hello
Ya thank you now the problem is solved now. But as i have updated the theme to the newest version. the default footer template is missing as was in https://gyazo.com/a57b4e8fe1c87cfea6a1040501b8fc80
could you please provide this text here ( help me to do so) or configure this on my site. I want THE SAME default FOOTER ( will just change the text) . Providing you all the details below
Hello,
Here is the code:
<ul class="menu">
<li><a href="#">New York</a></li>
<li><a href="#">London SF</a></li>
<li><a href="#">Cockfosters BP</a></li>
<li><a href="#">Los Angeles</a></li>
<li><a href="#">Chicago</a></li>
<li><a href="#">Las Vegas</a></li>
</ul>
and
<p style="text-align:center;"><img src="http://demo.xtemos.com/basel/wp-content/themes/basel/images/logo-white.png" alt="Basel" title="Basel and Co." style="max-width:300px;"/></p>
[social_buttons]
<br>
Best Regards
.
