Client
Hello
I am trying to activate a new theme on my website groecom.com and getting this error.
API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.
WHEN I CONTACTED MY HOSTING PROVIDER I GOT THOIS RESPONSE-
We have reviewed your case and we would like to inform you that we have installed OpenSSL on our server.
Considering this could you please provide contact with the vendor of the template and ask them to provide you the IP address of their server, because it seems that your template is trying to make an API request which result is non-successful.
Once receive this information we could proceed with further assistance on your case on our side.
CAN YOU PLEASE PROVIDE IP ADDRESS OF YOUR SERVER ?
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