Apple Pay button is just spinning but not displaying

Hi there

I have trouble fixing the Apple Pay button.
I have been in contact with Stripe and woocommerce – and there are both saying that I should contact you “Xtemos”, because i try in staging mode to change the theme to a standard wordpress theme and it worked fine.

Can you please help?

Best regards
Emil

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Hello,

Please disable AJAX add to cart in the Theme Settings > Product page and check the issue again.

Best Regards

Hi thank you for the reply.
I have try that – but it still don’t work.

Best regards
Emil

OK, how exactly can we see the button on your product page? We have an iPhone with Apple Pay configured but still don’t see the button https://gyazo.com/27d9801ad4b651150b4db7f3262eea09

…

We just tested this on your website and the button is working correctly. When we press it, we get an Apple Pay prompt window to proceed with the payment. https://gyazo.com/dd2be71e4c6b294af0d9af893493bb70

Yes it works fine with products that is not a variable product.
It doens’t work with products that have variables.

Will you please try that to.

Thank you.

Yes, we tested the variable product (it is shown on the screenshot).

I can’t open the screenshot. Which product have you tried with?
And can you pleae tell me which phone you are using?

We have tested 3/4 Bambus T-shirt – Sort with iPhone X

Okay – as I can see it works fine for me to now.
But it didn’t work yesterday 😀

Can you tell me what the problem could be?

Best regards
Emil

Now I tried in an incognito browser (Safari) – and it doens’t work.
Can you please try the same product in an incognito browser?

Thank you.

And please try it on the original website: http://www.Bambui.dk

Yes, it always spinning when you select some variation. Please, disable all external plugins and send us your admin access

…..

Please, disable all external plugins first.

Done 🙂

We have activated the Stripe and it is working correctly now.

Also in incognito? 🙂

It doesn’t matter, actually. But yes, it works in incognito too.

I found out it was the plugin WP Fastest Cache which caused the problem.

Thank you for your help.
Which other cache plugin should I use?

We use WP Rocket plugin on our demo and it is working correctly.

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