Assigning single product layout to all products doesn’t work
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Hi!
I created a single product page layout , and when I assign it to a specific product (using conditions) it works perfectly. When I choose “all products” however and then try to add a new product, my design is not used. How can I please set it so that my design is the “default go to” unless I choose something else? 🙂
Hello,
Please, provide us with your admin access so we can log in and check this on your side.
Thank you in advance.
Hi! It doesn’t seem like the log-in info I provided was attached to the post, so I am trying again 🙂
Hello,
Sorry, but you sent the password without a username. Could you please clarify this so we could check?
Kind Regards
Hi there! sorry about that 🙂
Please, send us your FTP access so we can troubleshoot the issue.
Kind Regards
Oi, you need ftp-access to figure out why a layout in WordPress is not being assigned to products? I haven’t used FTP in many years, but I will try to create a FTP account 🙂
We don’t see your website files with this FTP account https://gyazo.com/296ed04a5dacf21b3017d36e7178366c
Kind Regards
Hi again! I cannot find any way to configure the FTP accounts, is it OK for you to log into cPanel?
We have fixed the issue for you. This fix will be also included in our next theme update.
Kind Regards
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