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Atribute colour showing colour name along with color

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  • #148138

    anshusinghvns
    Participant

    Attribute colour showing colour name along with color when not logged in. When I log in then only colour is showing.

    Why this is happening?

    Theme is updated still showing like this.

    Snapshot of with login and without login is attached.

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    #148162

    Hello,

    I have test your site after registering and logging in from the front end. The color swatches did not display any color name you can check in the screenshot when I was logged in: https://jmp.sh/rhPD5pO

    Even after logging out the color names did not shown: https://jmp.sh/4gSVcQV

    It seems your site cache issue. Kindly clear your site and browser cache and uninstall all the third party plugins and then check back your site.

    Best Regards.

    #148330

    anshusinghvns
    Participant

    Issue started wit last theme update. U can see in any categories when I hover over any product then wishlist icon, select option and quick view icons are not showing in same line.

    wishlist and quick view icon are not showing, Ad issue is when I am not logged in.

    I hace checked after disabling plugins and have cleared browser and my site cache.

    #148332

    anshusinghvns
    Participant

    I Think the issue is with in built Wishlist option.

    I have enabled it and had disabled YITH wishlist earlier.

    Now again I enabled YITH wishlist and disabled it Then it started working fine and wishlist icons are now showing and colour swatches are also fine.

    Please look into inbuilt wishlist.

    #148371

    Hello,

    Your provided login details not working for me so I can not check your site by disabling the “YITH wishlist” plugin.

    You can check the below screenshot which is taken from my test site and my test site contains the latest version of theme. All the three icons shown perfectly fine no matter I’m logged in or not: https://jmp.sh/RZ7LP7t

    To select the hover icon in a straight line you can choose the “Icons and “add to cart” style on hover” for “Hover on product” from Theme Settings >> Shop >> Product Styles.

    https://jmp.sh/cLPJW8b

    So the issue is not with the inbuilt Wishlist option. The cause of this issue is some of your third party plugin. Because when I checked your site by login from front end your wishlist works just fine for me and I used the inbuilt wishlist option. You can check the video below for clarification: https://jmp.sh/18pzalV

    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)