Attribute filter not showing in any product archive

I made a product archive layout with wpbakery builder and everything is showing perfect in the layout page filter bar. but the attribute filter not showing in any archive page even shop page.

I attached 2 different images for the filter in the layout and shop pages.

thanks in advance

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

please find attached login details

Hello! … still waiting for your answer

Hello,

Sorry for the delay.

I am checking and I see you have created two layouts. One layout has been disabled. The second one contains a filter only. The enabled layout contains errors: https://gyazo.com/e7171033fa0d099a6a77233cf12b6382

I removed the text and nothing is shown: https://gyazo.com/52c1d549f9bdecfd63f9ad896719de31

I checked the shop page and it was broken, when I deactivated the plugins, the page started working.

Please disable the layouts, and configure the filters for the products on the default Woocommerce shop page, as soon as they work on the shop page, then enable and complete your layouts.

Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/

If you have any questions please feel free to contact us.

Best Regards

[Author]

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