Home Forums WoodMart support forum Attribute swatches from images for colours not working?

Attribute swatches from images for colours not working?

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  • #642256

    konsulenthusetprovi
    Participant

    Hello,

    We’re trying to set up attribute swatches to show product variant images on a webshop.

    I think we must be doing something wrong, because the functionality works – if we set the grid swatch attribute to be “Size” instead of “Colour”.

    I’ve included screenshots and login credentials for the site.

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    #642363

    Hello,

    1. Enable the text swatch in the settings of the attribute attribute – https://prnt.sc/0kKwUqEsMpzn

    2. Then enable the same attribute as “Grid swatch attribute to display” – https://prnt.sc/FlxC3B4Iksfp

    3. In the settings of the product, set different images for the product variations: https://ibb.co/Zz0Q5qkp

    Result –
    https://ibb.co/S7WKGrdm
    https://ibb.co/0pX0dyHq

    You can read more here https://xtemos.com/docs-topic/variable-products-and-swatches/ and https://xtemos.com/docs-topic/attribute-swatches/

    Best Regards,

    #642413

    konsulenthusetprovi
    Participant

    Confirmed this works on the product’s own page thank you 🙂
    But it still does not work on the archive.

    We have set everything up as required in the documentation, including setting an image for the color attribute even if this isn’t the one in use. We’ve also set an image for all variants.

    I’ve also confirmed that it isn’t a cookie issue by accessing the site with a new browser.

    See attached screenshots.

    I’ve attached links to the active attributes in the private info.

    If something is still set incorrectly, please do let us know.

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    #642534

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 8.1 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/

    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards,

    #642610

    konsulenthusetprovi
    Participant

    Hey Aizaz,

    Can confirm this still doesn’t work after doing the following:

    – Updating to 8.1
    – Uninstalling every plugin except Elementor, WooCommerce and LiteSpeed and clearing the cache. We tried disabling LiteSpeed too after turning off the cache.
    – While the plugins are off, swapping to the main theme instead of our child theme.

    Still the same specific issue where the category images work on the product page itself, not on the archive.

    Thanks for the quick response.

    #642691

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
    Looking forward to collaborating with you!

    Best Regards,

    #642749

    konsulenthusetprovi
    Participant

    Hello,

    We ended up figuring it out.

    Changing the Additional Variation Images storage method to “Variations Product Meta” and running some code to re-assign all the images ended up resolving the issue for us.

    Thanks for the help!

    #642872

    Hello,

    Sounds Great! that your issue has been solved.

    You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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