attribute system options, Color swatch

I have set the attribute system options, Color swatch
options on my website, after that when a product is viewed, it scrolls down, but if it is given a pargall from WordPress, it becomes a Color swatch, now my question is how to solve this

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Hello,

Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme

Then activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

Should the parent theme always be used?

Hello,

Nope, it’s just enables for testing, e.g. if you have a 3rd party code in the child theme and when enabling the parent theme the issue is gone, it means that the issue is in the custom code that is situated in the child theme.

Kind Regards

When the Woodmart theme is updated, are the child themes also updated?

[Luke Nielsen]

Hello,

The child theme cannot have updates. Child theme just allows you to override some theme files and functions without losing any changes after the main theme update. Only the parent theme can have updates.

https://xtemos.com/docs-topic/setup-child-theme/

Kind Regards

• This reply was modified 1 month ago by Luke Nielsen.

After I transferred to the child theme

Hello,

If you have some customizations, I suggest you use the child theme as those customizations will be saved after the update.

You can send me access to the admin panel so I can check how it works on both themes.

Kind Regards

I haven’t done any customization on this theme yet. I want to do some customization. Can you help me with the customization? I want my website to have two registration options, one for wholesalers and the other for customers. Can you set up these options?

Hello,

Sorry, but the customization is not included in our support.

If you have any questions, let me know.

Kind Regards

Do you provide customization?

Hello,

Sorry, but the customization is not included in our support.

Check the article below for help:

https://dokan.co/docs/wordpress/getting-started/basic-configuration/

Kind Regards

I am seeing a problem with this website, when I click on the sidebar on the mobile screen, the page does not open normally, I have given you a video proof of this, what is the solution to this?

Hello,

Currently, I see that the video is not available – https://prnt.sc/OpyftuG-ln7X

Also, it seems that the sidebars work well – https://prnt.sc/vu_kD4Lc15Kq , https://prnt.sc/7fI4Wy-s_nDy

Let me know if I missed something.

Kind Regards

Okay sir, I am sending you the video, please check it.

Hello,

Okay, I see. Could you please send me access to the admin panel so I can check the site settings?

I await your response.

Kind Regards

Sir I have changed it from woodmart child to just woodmart. I have seen it working fine.

Hello,

Do you have any 3rd party code in the child theme? If you do not, enable the child theme back, resave the layout of the archive page where that issue happens and recheck the issue.

If you have 3rd party code in the Child theme, and on the parent theme, if works well, then the issue is in the code.

I await your response,

Kind Regards

[Author]

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