Home Forums WoodMart support forum attributes and variations

attributes and variations

Viewing 30 posts - 1 through 30 (of 31 total)
  • Author
    Posts
  • #82075

    ValterChagas
    Participant

    I tried everything, I researched here in the forum, but I can not solve the problem.
    I registered images for each variation, but when the client selects the options the highlighted image of the product does not change nor does it match the image selected by the client.
    I also want to know how do I remove the tags with the attribute names from above the product photo.
    And how do I put the section variations and purchase button above the description text.

    Attachments:
    You must be logged in to view attached files.
    #82077

    ValterChagas
    Participant

    In this other product the size names do not appear.

    Attachments:
    You must be logged in to view attached files.
    #82099

    Artem Temos
    Keymaster

    Hello,

    You need to disable product label option for your product attributes in Dashboard -> Products -> Attributes.

    Please, provide us your admin access so we can check this product configuration.

    Thank you

    #82202

    ValterChagas
    Participant

    Good Morning;

    I send you the admin data

    #82207

    Artem Temos
    Keymaster

    We don’t see images for variations for that product https://gyazo.com/5e563202a1efdd1d12af83c90336e760

    #82208

    ValterChagas
    Participant
    #82212

    Artem Temos
    Keymaster

    Please, disable all external plugins that are not related to our theme first.

    #82218

    ValterChagas
    Participant

    Which plugins do you want to disable?
    I no longer remember which are your theme and which are not.

    #82235

    Artem Temos
    Keymaster

    You can find the list of required plugins in our docs https://xtemos.com/docs/woodmart/requirements-wordpress-set/

    #82240

    ValterChagas
    Participant

    I have already uninstalled the plugins, but now the thumbnail image does not appear in the variation selections options, another problem is that nothing appears in the variation options, neither print nor size

    Attachments:
    You must be logged in to view attached files.
    #82245

    Artem Temos
    Keymaster

    You didn’t disable external plugins yet https://gyazo.com/da21af1951d7544ed13cc8cb3cc21cb9

    #82250

    ValterChagas
    Participant

    ok, I disabled other plugins that I imagine could interfere and still continue the problem, in case you want, I authorize you to uninstall without deleting the plugins to try to solve the problem.
    By the tests I did, it was not the interference of any plugin, I had already tested without any plugin and the problem was always the same.

    #82251

    ValterChagas
    Participant

    Now the problem has worsened, the product images do not appear all over the store.

    Attachments:
    You must be logged in to view attached files.
    #82280

    Artem Temos
    Keymaster

    You need to upload default images for each attribute term in Dashboard -> Products -> Attributes -> configure terms.

    #82392

    ValterChagas
    Participant

    Você foi capaz de todos os plugins e continuou sem funcionar uma opção de atributos, reativos de plugins. Acredito que o problema esteja no tema.
    Adicionar uma foto onde solicitou e também não funcionou, o funciona se selecionar um cor, a imagem não funciona.

    #82393

    ValterChagas
    Participant

    I saw that you deactivated all the plugins and continued without running an option of attributes, reactive of plugins. I think the problem is on the subject.
    Add a photo where you requested and it also did not work, it works if you select a color, the image does not work.

    #82412

    Artem Temos
    Keymaster

    As we can see, these swatches come with some of the external plugins installed, they are not our default features https://gyazo.com/149cfa84907133243baa8fb6c67d166c
    Please, disable all external plugins because we can’t check everything carefully.

    #82421

    ValterChagas
    Participant

    Yesterday you disabled all the plugins including payments, dokan and others that you recommend the use and continued without working, so I installed the plugins again, since the problem was not the plugins. If it were incompatible with plugins I believe that everything would work normally

    #82422

    Artem Temos
    Keymaster

    Yes, but now you enabled them again and as we said, some of them overrides our theme’s functionality.

    #82427

    ValterChagas
    Participant

    And because even when everything was disabled, it did not work?

    #82428

    Artem Temos
    Keymaster

    It didn’t work because you didn’t configure attributes terms as shown in our tutorial https://www.youtube.com/watch?v=TITlJ6Zg0so
    But now it doesn’t work because of plugins.

    #82430

    ValterChagas
    Participant

    I did everything as the tutorial says, if it is to choose only the color in the color table works, but when we put image, it does not work, that was with the plugins uninstalled … So I installed again.
    But no problem, I’ll create a product for each color and modify my evaluation on the theme in ThemeForest

    #82433

    Artem Temos
    Keymaster

    It should work correctly. Again, please, disable your plugin and allow us to check the problem. It will save your time working with variable products.

    #82434

    ValterChagas
    Participant

    I authorize you to enter the admin and disable to do your tests.

    #82440

    Artem Temos
    Keymaster

    Now it works correctly for the attribute that is configured correctly https://gyazo.com/cddf0790eb8526bb7961a7218665fc3c

    #82441

    ValterChagas
    Participant

    Ok … and now, what plugins can I activate?

    #82443

    Artem Temos
    Keymaster

    Activate them one by one to see which one causes this problem

    #82458

    ValterChagas
    Participant

    Solved the image question, thanks, a query, is it possible to put a dropdown selector on the variations? more specifically in the variation o

    #82459

    Artem Temos
    Keymaster

    Sorry, could you please provide some screenshot for better understanding?

    #82462

    ValterChagas
    Participant

    if this selector can be with a dropdown list or that at least the name of the variation appears

    Attachments:
    You must be logged in to view attached files.
Viewing 30 posts - 1 through 30 (of 31 total)