Attributes / Variations Not Displaying Properly
-
To whom it may concern,
The variations & attributes are displaying statically and I can’t select any of them.
Also, when I navigate to the Attributes Swatches tab in the theme settings there isn’t pa_color or pa_size. There are only other options
Attachments:
You must be
logged in to view attached files.
Hello,
Please confirm the permit for us to switch to the parent theme for the while of checking what may take up to 15 minutes. Also, we would like to check on the Storefront theme. The attribute choice does not appear on the product page, those attributes are just text information.
Best Regards
Yes please! You have permission to do whatever you need to fix it…
Hello,
Please make the full backup of your site and update the theme to the recent version: https://xtemos.com/docs/basel/update-theme/
Then update all the related plugins, and delete the theme folders you do not use: I see two parent themes, leave one parent and one child.
Best Regards
I have done what you requested but the issue still persists.
Please advise,
Hello,
Pleae remove the custom CSS that hides the attributes: https://gyazo.com/c397bf6527329a59d79685538526a0f8
If you have any questions please feel free to contact us.
Best Regards