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Backend editor is not working properly
- This topic has 8 replies, 2 voices, and was last updated 3 years, 2 months ago by Artem Temos.
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September 28, 2021 at 11:56 am #321677
atulaliveParticipantThe backend editor is not working properly. if I am trying to edit any function on any page it will display a blank screen. and if I am adding a map function in my contact us page but the save changes button is not working.
Find screenshot belowAttachments:
You must be logged in to view attached files.September 28, 2021 at 12:42 pm #321693
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
September 28, 2021 at 1:40 pm #321710
atulaliveParticipantExternal Plugins Deactivated.
You can check now.Attachments:
You must be logged in to view attached files.September 28, 2021 at 1:50 pm #321713
Artem TemosKeymasterWe don’t see any problems with the text block now https://gyazo.com/5bf288fb7505cb4e5209800990bccf3d
September 29, 2021 at 6:58 am #321879
atulaliveParticipantOne more issue with the mobile categories menu…I want to add a support tab instead of categories tab in the mobile menu. I am able to change the menu in the header builder but not able to change the heading of the secondary menu.
Attachments:
You must be logged in to view attached files.September 29, 2021 at 9:05 am #321922
Artem TemosKeymasterHello,
You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3
Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.
Best Regards
October 9, 2021 at 2:30 pm #324116
atulaliveParticipantOne more issue with the mobile categories menu…I want to add a support tab instead of a categories tab in the mobile menu. I am able to change the menu in the header builder but not able to change the heading of the secondary menu.
I tried to change with loco translate but I cannot understand how to do it…can you please change it for me.
change title “categories” to “Other Information” in mobile menu categories section…second tab.October 9, 2021 at 2:53 pm #324118
atulaliveParticipantCan you please change one more text…empty cart sidebar “Return to shop” button to “return to store”.I have changed in cart page…but I am not able to change in cart sidebar.
Attachments:
You must be logged in to view attached files.October 11, 2021 at 6:51 am #324251
Artem TemosKeymasterHello,
You can translate the “Categories” word with Loco translate too https://gyazo.com/08eaf62c284a6f128953ab2555cd4116
As for the empty cart button, please, disable all external plugins temporarily and send us your FTP access so we can check what is wrong.
Kind Regards
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