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Backend editor is not working properly

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  • #321677

    atulalive
    Participant

    The backend editor is not working properly. if I am trying to edit any function on any page it will display a blank screen. and if I am adding a map function in my contact us page but the save changes button is not working.
    Find screenshot below

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    #321693

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #321710

    atulalive
    Participant

    External Plugins Deactivated.
    You can check now.

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    #321713

    Artem Temos
    Keymaster

    We don’t see any problems with the text block now https://gyazo.com/5bf288fb7505cb4e5209800990bccf3d

    #321879

    atulalive
    Participant

    One more issue with the mobile categories menu…I want to add a support tab instead of categories tab in the mobile menu. I am able to change the menu in the header builder but not able to change the heading of the secondary menu.

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    #321922

    Artem Temos
    Keymaster

    Hello,

    You can translate/rewrite all theme and plugin texts via PO file in WordPress. Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.

    Best Regards

    #324116

    atulalive
    Participant

    One more issue with the mobile categories menu…I want to add a support tab instead of a categories tab in the mobile menu. I am able to change the menu in the header builder but not able to change the heading of the secondary menu.

    I tried to change with loco translate but I cannot understand how to do it…can you please change it for me.
    change title “categories” to “Other Information” in mobile menu categories section…second tab.

    #324118

    atulalive
    Participant

    Can you please change one more text…empty cart sidebar “Return to shop” button to “return to store”.I have changed in cart page…but I am not able to change in cart sidebar.

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    #324251

    Artem Temos
    Keymaster

    Hello,

    You can translate the “Categories” word with Loco translate too https://gyazo.com/08eaf62c284a6f128953ab2555cd4116

    As for the empty cart button, please, disable all external plugins temporarily and send us your FTP access so we can check what is wrong.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)