Backup main settings

Dear Support,

We accidentaly click to Theme settings->Reset all button.
Can you help us how can we set back the main demo settings?

Regards
László

Hello,

Navigate to Woodmart > Base Import > Activate Base version http://prntscr.com/lm0v6u

Or reinstall the theme.

Best Regards

Thanks for your quick reply.
If we Activate Base version we lost our uploaded product and content or its just set back the css?

Regards
László

Hello,

Please send me you email in the private are I will send you the settings file. And your products and CSS would remain.

Best Regards

I send you our email

Hello,

I have sent the file.

Best Regards

We change the file but its not working properly. Can you please check our website whats wrong?

Hello,

Please confirm the permit to import the settings or to try to reset the setting, you may lose all your current setting in header and widgets

Make the full backup of your site.

Best Regards

Hi, we import your fime but still dont working, can you help us what else we can do, or help to set back the settings?

Hello,

May I upload the setting file? Please confirm, you may lose the current settings.

Best Regards

Thanks, Yes please upload for us.

Thanks for your help, now its ok, but there are 2 red line on the category menu

Attachments:

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Hello,

Now your site has been reset to the Base demo.

Browse category http://prntscr.com/ln6k5q has been set as it was http://prntscr.com/ln6klc

You need to remove the widgets which you do not need from the Footer.

Best Regards

Thanks for your help, everythings fine!
Regards
Global

You are welcome! If you have any questions please feel free to contact us.

Best Regards

Hi, its possible that have you got local problems now?
We have got problems all of our woodmart sites.

We cant save settings or cant login our sites.
These sites are on different storage, but non of them working properly.
We try these sites:
alufelni-shop.hu
matractrend.hu
bioskin.hu

Hello,

Our theme does not influence that try to contact your host support. Maybe the reason may be damaged theme during the customization. Upload the theme again. You may lose your settings in this case.

Best Regards

Please check again what is the problem with our theme, because since the reseting to Base demo we cant save anything on the site.

Im sorry we find the problem our server storage is full…

Hello,

You need to clean your site from demo images, pages which you do not need.

Best Regards

We try to delete some page or turn off some modules, but nothing happens.

Ok we buy bigger server storage and now its working, im sorry.

I have got 1 more question:
Its possible to setup that the shop show the gross+net prices at the same time?

Hello,

The default Woocommercee does not provide such an option. Perhaps you will have to find a plugin therefore.

Best Regards

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