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Bakery Block incorrectly shows up the products
- This topic has 12 replies, 2 voices, and was last updated 2 years, 10 months ago by Elise Noromit.
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June 4, 2021 at 8:17 pm #297663
caesarmindParticipantHi there,
I am using one of the blocks of wpbakery which displays products by tag, but at some point it’s showing up the product which doesn’t have such a tag.
Please see the screenshots attached.
Attachments:
You must be logged in to view attached files.June 4, 2021 at 8:29 pm #297667
Elise NoromitMemberHello,
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
June 4, 2021 at 8:47 pm #297669
caesarmindParticipant1. https://img.ge/images/23834898929078847963.png
2. https://img.ge/images/85347931305961367969.png
3. https://img.ge/images/73729086032717677883.png
4. https://img.ge/images/01623270828732029007.pngP.S. #2 – While sharing products on Facebook, it doesn’t show image properly. What can I do about it?
June 4, 2021 at 8:54 pm #297670
caesarmindParticipantHow can I check it on Storefront whenever it doesn’t support wpbakery…
June 5, 2021 at 2:54 pm #297804
Elise NoromitMemberHello,
I misunderstood the issue. Now I check and see the following:
1. Your Product Grid settings to show the products by Vinotherapy https://gyazo.com/97b091e53d813ae8f58d30ecb11865a6
2. These are the products tagged: https://gyazo.com/e8813be225cf20c8c0439c41d2731c4a
3. The product carousel shows only 4 products from 6 items https://gyazo.com/f626fae20d1573fb40c73e771baac91b you have set to show only 4 products on the page: https://gyazo.com/7f0df838a4e58fc6dc9e0d076ecb1bfb
The grid works properly as per your settings.
If you have any questions please feel free to contact us.
Best Regards
June 7, 2021 at 8:40 pm #298220
caesarmindParticipantYou don’t really understand my issue.
https://gyazo.com/e8813be225cf20c8c0439c41d2731c4a
https://img.ge/images/85347931305961367969.pngcompare these two screenshots. There is a product that isn’t tagged as vinotherapy.
P.S. Please also suggest how to fix issue: while sharing products on social media it doesn’t show product image there
June 8, 2021 at 8:50 am #298334
Elise NoromitMemberHello,
Please provide FTP access to the private area.
Best Regards
June 9, 2021 at 8:15 pm #298750
caesarmindParticipantYou can have cPanel access directly:
June 11, 2021 at 10:00 am #299075
Elise NoromitMemberHello,
Sorry for the delay.
We enter the folder with your site and it is empty. Please provide the file route: https://take.ms/m4olr
Best Regards
June 11, 2021 at 11:12 am #299099
caesarmindParticipantit’s in public_html
June 11, 2021 at 9:26 pm #299304
Elise NoromitMemberHello,
The tag Vinotherapy is translated as ვინოთერაპია and this translation has more products.
Best Regards
June 12, 2021 at 8:44 am #299354
caesarmindParticipantNo, NO, NO.
You won’t get out from this game so easily 😀
https://img.ge/images/60949377369620613006.png
yeah, it’s true that there are more products, but you won’t find this one there.June 14, 2021 at 8:39 am #299603
Elise NoromitMemberHello,
You have chosen the wrong tag. You have the same tag for posts: https://take.ms/btJrR
Chose the product tag and check again.
Best Regards
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