Banner link

Ok, thank you.

I have one more question. I have a problem with “Banners carousel” links. All links are fine but there is a link to nowhere (page is reloaded) on “Promo banner” background.
Please see attached a screenshot of a promo banner : green links are ok, red link is wrong.
How can I edit this link or remove it ?

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Hello,

Check, remove or edit links in the Content tab http://prntscr.com/lfwuqg

The banner links is set here http://prntscr.com/lfwvp4

Best Regards

Hi,

The banner link works, but only on the button text, not on the entire banner. If I click on the background image, the page is reloaded.

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In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

Of course, here is my FTP access:

Hello,

Please provide your login URL as adding wp-admin does lead to login page and provide your FTP access.

Best Regards

Sorry, try that:

It is not FTP access to the server. And these admin credentials don’t work as well. Ask your hosting providers for a correct FTP access if you don’t have this information.

Oops, please try that:

We can’t connect with this data https://gyazo.com/ab55125b7cc6708954940935b9a9bd42

It works for me:

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Try to set a full URL as a link and not a relative one as you have now https://gyazo.com/311aecd9162428a93dd6b7778b879b61

Unfortunately, it doesn’t work.

The link is still wrong https://gyazo.com/5e5bffff868af3544a05fc9694a31aea

You are right. Here is the problem : I can’t click on “Select URL”, it doesn’t work (I don’t know why…). That’s why I add the URL directly in the source code:

Try to edit it from the backend editor since this function doesn’t work in WPBakery Frontend editor mode.

I did that, but it doesn’t change anything. Is the code below correct ?

The only way to check this code is to open the banner element in backend editor and check how the link looks. You can also test it on your website live.

Sorry, I didn’t understand. As you can see, there is no banner link.

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Have you set the link in backend editor? Please, send us a screenshot from the backend editor where you set the link.

Is it what you are talking about?

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You don’t need to edit it in the code. Just open this element in WPBakery page builder. Not as a regular page text.

In WPBakery page builder if I click on “Select URL”, nothing happens.

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Please, use backend editor, not frontend one.

Sorry, I’m not sure what backend editor is (please see attached).
The link appears now, but it still doesn’t work.

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It works correctly now https://gyazo.com/cf7841fffd03e0f72e839c36d78ed516

You are right, it works! Thank you very much, I had no idea what backend editor was, that’s very helpful.
I’m sorry to have wasted your time, have a nice weekend!

No problem. We are glad to figure it out. Have a nice weekend too 🙂

Regards

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