Home Forums WoodMart – Premium Template Banner link

This topic contains 27 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 1 week, 1 day ago.

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  • #88022

    Aurelien
    Customer

    Ok, thank you.

    I have one more question. I have a problem with “Banners carousel” links. All links are fine but there is a link to nowhere (page is reloaded) on “Promo banner” background.
    Please see attached a screenshot of a promo banner : green links are ok, red link is wrong.
    How can I edit this link or remove it ?

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    #88055

    Hello,

    Check, remove or edit links in the Content tab http://prntscr.com/lfwuqg

    The banner links is set here http://prntscr.com/lfwvp4

    Best Regards

    #88067

    Aurelien
    Customer

    Hi,

    The banner link works, but only on the button text, not on the entire banner. If I click on the background image, the page is reloaded.

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    #88070

    In this situation are you able to provide us your FTP access so we could troubleshoot it and provide you with a solution?

    #88076

    Aurelien
    Customer

    Of course, here is my FTP access:

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    #88111

    Hello,

    Please provide your login URL as adding wp-admin does lead to login page and provide your FTP access.

    Best Regards

    #88113

    Aurelien
    Customer

    Sorry, try that:

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    #88137

    It is not FTP access to the server. And these admin credentials don’t work as well. Ask your hosting providers for a correct FTP access if you don’t have this information.

    #88140

    Aurelien
    Customer

    Oops, please try that:

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    #88150

    We can’t connect with this data https://gyazo.com/ab55125b7cc6708954940935b9a9bd42

    #88165

    Aurelien
    Customer

    It works for me:

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    #88224

    Try to set a full URL as a link and not a relative one as you have now https://gyazo.com/311aecd9162428a93dd6b7778b879b61

    #88369

    Aurelien
    Customer

    Unfortunately, it doesn’t work.

    #88372
    #88377

    Aurelien
    Customer

    You are right. Here is the problem : I can’t click on “Select URL”, it doesn’t work (I don’t know why…). That’s why I add the URL directly in the source code:

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    #88379

    Try to edit it from the backend editor since this function doesn’t work in WPBakery Frontend editor mode.

    #88382

    Aurelien
    Customer

    I did that, but it doesn’t change anything. Is the code below correct ?

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    #88391

    The only way to check this code is to open the banner element in backend editor and check how the link looks. You can also test it on your website live.

    #88400

    Aurelien
    Customer

    Sorry, I didn’t understand. As you can see, there is no banner link.

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    #88404

    Have you set the link in backend editor? Please, send us a screenshot from the backend editor where you set the link.

    #88410

    Aurelien
    Customer

    Is it what you are talking about?

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    #88419

    You don’t need to edit it in the code. Just open this element in WPBakery page builder. Not as a regular page text.

    #88426

    Aurelien
    Customer

    In WPBakery page builder if I click on “Select URL”, nothing happens.

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    #88434

    Please, use backend editor, not frontend one.

    #88443

    Aurelien
    Customer

    Sorry, I’m not sure what backend editor is (please see attached).
    The link appears now, but it still doesn’t work.

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    #88449
    #88455

    Aurelien
    Customer

    You are right, it works! Thank you very much, I had no idea what backend editor was, that’s very helpful.
    I’m sorry to have wasted your time, have a nice weekend!

    #88456

    No problem. We are glad to figure it out. Have a nice weekend too 🙂

    Regards

Viewing 28 posts - 1 through 28 (of 28 total)

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