Home Forums Basel – Premium Template Basel Child Theme is not working

This topic contains 15 replies, has 3 voices, and was last updated by Elise Noromit Elise Noromit 2 months, 1 week ago.

Viewing 16 posts - 1 through 16 (of 16 total)
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    Posts
  • #111630

    greenrocket
    Customer

    The Basel child theme is not working.
    I get the following message in the WordPress backend under apparence:

    Basel missing Template. Themes need a exciting index.php file. The Child-Theme needs a Template-Header in style.css.

    I already inserted a template header in the style.cc, and also in the style.css for the Basel theme.

    Private Content Hidden
    • This topic was modified 2 months, 2 weeks ago by  greenrocket.
    #111634

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    You can download a working child theme from ThemeForest. It comes in the main package and contains all the necessary files.

    Kind Regards
    XTemos Studio

    #111642

    greenrocket
    Customer

    Yes did did this already. It is not possible to install! During installation process I get the message, a child theme folder already exists, and hence the failure message I mentioned above.

    #111646

    You need to remove the broken folder first. You can do this via FTP or using cpanel file manager for your hosting.

    #111653

    greenrocket
    Customer

    Ok, do I have to create a new Child-Theme file, and a new child function.php then?

    #111657

    greenrocket
    Customer

    It is not possible to activate the child theme. The failure still exists, an I get the message: Basel missing Template. Themes need a existing index.php file. The Child-Theme needs a Template-Header in style.css.

    • This reply was modified 2 months, 2 weeks ago by  greenrocket.
    #111683

    Hello,

    Please find here the detailed instructions on how to install and activate the child theme. You should have both: parent and child. https://developer.wordpress.org/themes/advanced-topics/child-themes/

    Best Regards

    #111776

    greenrocket
    Customer

    Thank you, I did the steps in the description several times, but the problem still exsists!

    “Damaged themes
    The following themes are installed but not complete.

    name Description
    Basel Missing template. Standalone themes must have an index.php file. For child themes, a template header must be created in the style.css.”

    #111779

    greenrocket
    Customer

    Here is my header of the style.css in the child theme

    Private Content Hidden
    #111794

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #111799

    greenrocket
    Customer

    Ok, thank you!

    Private Content Hidden
    #111852

    Hello,

    I cannot login http://prntscr.com/mv43bp

    Best Regards

    #112819

    greenrocket
    Customer

    ok.

    Private Content Hidden
    #112853

    Hello,

    Please provide your email I will send you the proper basel-child.

    Best Regards

    #112886

    greenrocket
    Customer

    thank you, everything is working now!

    #112968

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 16 posts - 1 through 16 (of 16 total)

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