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Basel Featured Product Not Working

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #31560

    agungmegaiswara
    Participant

    Hello, I would like to report that your Featured Product is not working in the menu.
    Please, see the attachment to see the issue.
    Would you mind to help me solve this?!
    Thank you

    Attachments:
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    #31585

    Artem Temos
    Keymaster

    Hello,

    Could you please provide us your admin access so we can check what is wrong there?

    Thank you

    #31758

    agungmegaiswara
    Participant

    Please have a look to my credential in the Private Content Section.
    My website is : https://www.coffees.trade
    Thank you

    #31784

    Artem Temos
    Keymaster

    Where can we see products in your Dashboard? We need to check which products are marked as featured now.

    #31846

    agungmegaiswara
    Participant

    I have escalated the permission…
    Please, check if it is working now.
    Thank you very much

    #31847

    Artem Temos
    Keymaster

    Sorry, but we still don’t see them in your Dashboard.

    #32052

    agungmegaiswara
    Participant

    Hello,

    Please use the link in the private section to automatically login without username and password.
    I would also report that the gmaps in the contact page section is also not working (please, refer to https://www.coffees.trade/contact/)

    I hope you could solve the issues. Thank you very much

    #32054

    Artem Temos
    Keymaster

    Hello,

    Featured products seem to be working fine now. As for the google map, it seems to be broken because of some JS error in the console that is related to some of the installed plugins.

    Regards

    #32102

    agungmegaiswara
    Participant

    May I know, what changes have you done to make it working again?
    So, I could solve the issue by myself in case the same problem occurs again in the future.

    And, do you have any idea how can I identify which plugin causes the error in the map?

    #32124

    Artem Temos
    Keymaster

    But we didn’t change anything. You can try to disable all plugins one by one to identify which one causes this problem.

Viewing 10 posts - 1 through 10 (of 10 total)