Home Forums Basel – Premium Template BASEL IMPORT question

This topic contains 1 reply, has 2 voices, and was last updated by Elise Noromit Elise Noromit 6 days, 12 hours ago.

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  • #242821

    yewenbin
    Customer

    Hello, it didn’t take long for me to buy your product. Before importing the demo error, you told me to delete all the wordpress and reinstall it. I deleted and reinstalled WordPress. Although my demo installation was successful, there was an error (attached picture) during the demo installation. I would like to consult how to fix this problem? Please tell me the specific operation, thank you very much

    Prompt error: import ajax problem…….

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    #242978

    Hello,

    The demo has been imported successfully when I deactivated all the plugins not related to the theme. https://prnt.sc/vmfrc1

    However, there is another problem:

    The page isn’t redirecting properly
    
    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
    
    This problem can sometimes be caused by disabling or refusing to accept cookies.

    Please contact your host support to solve the issue. I have switched to a default theme and I still see this message, it means that our theme does not cause the problem.

    Best Regards

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