Home Forums Basel – Premium Template Basel Post Type plugin

This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 2 days ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #257980

    spartaninblugi
    Customer

    Hello, i am trying to install the latest version of the Basel Post Type plugin. “Go to Appearance -> Install plugins and click on “Install” or “Update” button.”
    When i click on the link it says “Sorry, you are not allowed to access this page.” And i can see that my theme options are limited.

    Private Content Hidden
    #257984

    spartaninblugi
    Customer

    Nvm, i managed to activate it. But how can i edit the sidebar menu, im trying to make the product categories as a dropdown and change the color. Can’t see any options to do that anywhere inside the theme.

    #258016

    spartaninblugi
    Customer

    This is the menu

    Attachments:
    You must be logged in to view attached files.
    #258089

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    This menu is edited in the Appearance > Menu, check which one is assigned as Mobile.

    If you want to add product categories to the mobile menu, you can choose the menu (created in Appearance > Menu) in the Theme Settings > Header > Other.

    You can configure the colors in Theme Settings > Header > Appearance.

    Please let me know if you need any further help.

    Best Regards

    #258109

    spartaninblugi
    Customer

    Hello,
    I cannot see any options for me to create a structured meniu with my products categories, showing a list of all product categories, as in my old website. I need mostly for mobile.
    Can you please guide,
    Thank you!

    Attachments:
    You must be logged in to view attached files.
    #258152

    spartaninblugi
    Customer

    Would it be possible to get a refund, the theme is just not working for me with my brand.

    #258176

    Hello,

    Sure, you can request a refund on the Themeforest.

    I have checked your screens and see that you just need more help in figuring out how to work with WordPress. Let me help you. You will see that the theme works perfectly and you would enjoy the variety of options.

    Here is the manual on how to create a menu in WordPress: https://codex.wordpress.org/WordPress_Menu_User_Guide

    In order to create a mega menu like this: https://gyazo.com/b3c4dbd1cf158e0aae3fc4a5f4857ea1 please read and follow the suggestion from this manual: https://xtemos.com/docs/basel/create-mega-menu/

    Please note: these mega menu blocks are not supported on mobile, so you will have to create one more menu for mobile, you can replace these mega menu blocks with sub-menu items, like this: https://gyazo.com/e972cb04052f520398ded5dcb9546e23

    In order to see the Product categories on the left: https://prnt.sc/wmwjxg you need to enable theme in the Screen option: https://gyazo.com/866329a13d833cbd3502f5aae1e4d9f8

    Let me know if you need further help.

    Best Regards

    #258345

    spartaninblugi
    Customer

    What is the time limit for a refund? i had some problems and had to scrub everything. Do i have time to test again until refund wont be valid?

    #258369

    spartaninblugi
    Customer

    sorry brother, the theme isn’t working for me, its not about the menu. Made a refund req with theme-forest. I’m sorry for wasting your time 🙁

    #258459

    Hello,

    You can request the fund here: https://themeforest.net/refund_requests/new

    You can find the information on the period for the refund on the ThemeForest site.

    Sorry to see you go. Hope you would decide to spend a bit of your time for Basel theme as it really worth it.

    If you have any questions or problems please feel free to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.