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Basel Post Type plugin

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #244764

    lucasangelo
    Participant

    Good afternoon, I am receiving this notification, but when I click to install the pugin I do not have access to the site

    “You just installed the latest version of the Basel theme. To finish the installation and enable all theme’s function or if you see any problems with your WPBakery elements displayed as shortcodes you need to install the latest version of the Basel Post Type plugin too. Go to Appearance -> Install plugins and click on “Install” or “Update” button.”

    #244778

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Yes, please install and activate all the plugins provided in Appearance > Install plugins. Here is the complete instruction on how to install the theme: https://xtemos.com/docs/basel/installation-process-2/

    If you need any help, please feel free to contact us.

    Best Regards

    #244794

    lucasangelo
    Participant

    I’ve been using the theme since Jan 27, 2020.
    You don’t have this option to install the initial plugins, just ask to install, but I don’t have access to the page

    #244795

    lucasangelo
    Participant

    see on the print screen

    Attachments:
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    #244835

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #244839

    lucasangelo
    Participant

    segue informações

    #244918

    Hello,

    You have installed and activated all the required plugins.

    I have deactivated XTEMOS Post Types plugin for testing, Install plugin tab has appeared: https://prnt.sc/vqdqor

    I have entered and activated the plugin again. https://prnt.sc/vqdr51

    I have found no problems.

    Please clarify the problem if any.

    Best Regards

Viewing 7 posts - 1 through 7 (of 7 total)