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Basel – Revolution Slider Background Image Not Showing In Safari

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  • #73095

    robby
    Participant

    Good support

    I hope that this finds you well, I have set up basel using the Coffee Shop demo with revolution slider.

    The background image of revolution slider does not show whilst viewing the website in the Safari browser on Mac and the Microsoft Edge Browser, the slider show correctly on whilst using FireFox and Chrome.

    Please can you take a look into this for me and advise if you have any queries. 😉

    Have a great day further!

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    #73101

    Artem Temos
    Keymaster

    Hi,

    Really strange issue and we didn’t face it before. We noticed that you have outdated versions of our theme and some plugins. Try to update our theme and Slider Revolution to the latest versions available on ThemeForest.

    Regards

    #73362

    robby
    Participant

    Good Day Support

    Would you be able to provide a way on how to update the theme, as have not used a child theme for the website. and updating the theme will cause the website to loose all current design.

    Please do advise if you have any queries. 😉

    Have a great day further!

    Best Regards,
    Jonathan

    #73377

    Hello,

    Please make the full backup of your site before upgrading. If you have modified the files of the theme these changes will be lost, all the rest would remain the same.

    Please follow these instructions on how to upgrade: https://xtemos.com/docs/basel/update-theme/

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)