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Basel Settings Problem – Unfortunately you are not allowed to access this page

Viewing 2 posts - 1 through 2 (of 2 total)
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  • August 27, 2018 at 4:40 pm #74529

    Selma Tuna Metin
    Participant

    Dear Support,

    I purchased the very nice Basel Theme. The installation was problematic but it worked. Now the problem is, when I call the Basel Theme Settings in WordPress Backend do I get this page error: “Unfortunately you are not allowed to access this page.”

    The License is already” activatet.

    Please urgently for help!

    Thank You & BR
    Selma

    August 27, 2018 at 6:17 pm #74546

    Elise Noromit
    Member

    Hello,

    Thank you very much for purchasing our theme and contacting us.

    Please navigate to the Appearance > Install plugins > install and activate all and try again.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)