Home Forums Basel – Premium Template Basel Shop filters content type

This topic contains 24 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 6 days ago.

Viewing 25 posts - 1 through 25 (of 25 total)
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  • #254075
    Tuomo
    Tuomo
    Customer

    Hi,

    I have a little problem with shop filters content type.
    Everything works just fine with widgets in use but the search thing is too large and it’s not so pretty.
    So I like how the custom content looks a lot more!
    When I change shop filters content type to custom content then the search doesn’t work properly.
    It doesn’t make live changes when I change to different categories in my site.
    The widgets make changes if I change to a different category.
    How can this be fixed?

    Best regards,
    Tuomo Nurkkala

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    #254096
    Tuomo
    Tuomo
    Customer

    Here is more pictures of the filters.

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    #254215

    Hello,

    Please specify which parameters you chose in filters and provide a product URL that has all of them.

    I have selected the size, and I have got the result, when I tried to filter further nothing was found.

    Best Regards

    #254244
    Tuomo
    Tuomo
    Customer

    Hi Elise,

    The search works just fine when I am on the first Kauppa (store) page.
    But if I go to the left corner and I press a category, for example Naiset (women) or Miehet (men) then the search doesn’t work properly. The search engine wont update anymore in KOKO (size), VÄRI (color), MALLI (model), MERKKI (brand) and MATERIAALI (material). Only the price will update in every category. The search will update normally if I have the search in widgets mode but does not work properly on custom content.

    Best regards,
    Tuomo Nurkkala

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    #254429

    Hello,

    Custom filters are not synchronized with the Woocommerce filters, they work independently.

    Best Regards

    #254492
    Tuomo
    Tuomo
    Customer

    Hi Elise,

    Is there a possibility to get these synchronized together?
    Why is the custom price filter synchronized but not the others?
    Kauppa-sivun suodattimet (store-page filters).
    Why can I pick All categories in shop filters but not in filter attributes?

    Best Regards,
    Tuomo Nurkkala

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    #254501
    Tuomo
    Tuomo
    Customer

    On widgets the page works just fine but I want the other search system because this is not so nice! This is too big!
    In the ShopFilters1-Tytöt(girls) picture you can see how the search works on the widget shop filters. It updates all the colors and sizes and everything and I like that!

    Best Regards,
    Tuomo Nurkkala

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    #254710

    Hello,

    We have checked and see the problem. We shall fix it in our nearest theme update.

    Best Regards

    #254712
    Tuomo
    Tuomo
    Customer

    Hi Elise,

    That is very good to hear!
    When will you have the next update in Basel?

    Best Regards,
    Tuomo Nurkkala

    #254730

    Hello,

    I can hardly tell you the exact date, it may be within the first two months of the new year.

    Best Regards

    #254751
    Tuomo
    Tuomo
    Customer

    Hi Elise,

    Good to know!

    Best Regards,
    Tuomo Nurkkala

    #254784

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

    #282445
    Tuomo
    Tuomo
    Customer

    Hi,
    When will you have your next update?

    Best Regards,
    Tuomo Nurkkala

    #282661

    Hello,

    Please provide your site admin access as well as FTP to the private area.

    Best Regards

    #282897
    Tuomo
    Tuomo
    Customer

    Hi,

    Here you go:

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    #282906
    Tuomo
    Tuomo
    Customer

    Hi again

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    #282907
    Tuomo
    Tuomo
    Customer

    Hi 😀

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    #283318

    Hello,

    I have submitted the credentials to our development team, they will provide the fix and I will send them immediately.

    Best Regards

    #283330
    Tuomo
    Tuomo
    Customer

    Thank you very much!

    #285145
    Tuomo
    Tuomo
    Customer

    So when will this be fixed?
    Is there some exact date or?

    Best Regards,
    Tuomo Nurkkala

    #287479

    Hello,

    We are terribly sorry we have kept you waiting.

    Our dev has fixed it already, please check.

    Best Regards

    #287518
    Tuomo
    Tuomo
    Customer

    Hi Elise,

    Thank you for the improved work!

    The widgets shop filter updates everything automatically but the custom content doesn’t.
    If I choose size 40 on mens (Miehet) category then it shows womens and childrens 40 sizes on the search as well and it throws the searcher to the (Kauppa) main shop page.
    Are these fixable problems?
    Look at the photos I attached to this reply.

    Best Regards,
    Tuomo Nurkkala

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    #287929

    Hello,

    We are checking and it seems it works: https://gyazo.com/c5ecd6882bcc6062e0d12cb49a903556

    Please clarify.

    Best Regards

    #287950
    Tuomo
    Tuomo
    Customer

    Hi Elise,

    Yes it works somehow after you have pressed “Suodata” but I was thinking that is there a live update possibility?
    https://gyazo.com/5755c50f181239a13bd5ea1b228392fb

    In Widgets content the search works in every category and it doesn’t jump out from the category where the customer is.
    https://gyazo.com/386d7ccacc2171ed69eecfac8715bcb3

    If i choose size 39 in mens (Miehet) category then it shows all 39 sizes men/women/kids.
    https://gyazo.com/4e755ff11f321fe40690a0d8d6a0a92a

    Best Regards,
    Tuomo Nurkkala

    #288609

    Hello,

    Unfortunately, it is not possible to make as you show, it is possible only on the click.

    If you have any questions please feel free to contact us.

    Best Regards

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