Home Forums Basel support forum Basel Theme – Problem with update

Basel Theme – Problem with update

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #257369

    valentina
    Participant

    Hello everyone,
    I am writing to ask for support with a Basel theme update issue.
    The current version of the theme is 3.2.0 and I have not been receiving notifications about updates for a long time.
    I would like my theme to be regularly updated and continue to receive update notices.

    How can I solve the problem?

    Thanks in advance,

    #257396

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting us.

    Firstly, you need to download the latest version of the theme and update it following our tutorial https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/
    Note that since you have a very old version of the theme, your Theme Settings might be lost after the update and you will need to reconfigure them from scratch.

    Kind Regards

    #257433

    valentina
    Participant

    Hi, and thanks for the quick response.

    So you’re telling me that once it’s reinstalled, it will just be a matter of resetting the configurations from that same section of the backend, right?
    The site was configured almost entirely from the Theme settings section, without any intervention on PHP.

    Thank you,

    #257434

    Artem Temos
    Keymaster

    Hello,

    Yes, that is right. Please, read our migration guide for more details. https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)