Home Forums Basel – Premium Template Basel Theme update

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This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 4 days, 6 hours ago.

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  • #233548

    Smot
    Customer

    Hi there,
    I tried to update the theme but I had serious problems.
    These my steps:

    1) I changed the theme in Apparence > Theme
    2) I deleted BASEL theme and BASEL theme child
    3) I uploaded both new theme files

    After, my website is completely different, colors, the logo image. My css modifications disappeared. (see the pic after the update)
    What did I wrong?

    Please help me.
    Thanks

    Private Content Hidden
    #233573

    Hello,

    I do hope you have made the backup before the update. Please restore your site. If you have not made the update, please contact your host support perhaps they make automatic backups and can help you restore the site.

    As soon as your site has been restored, please follow this instruction to update the parent theme only. Never update or delete the child theme: https://xtemos.com/docs/basel/update-theme/

    Best Regards

    #233743

    Smot
    Customer

    Hi,
    yes I always have backups in different ways!
    I will try to follow your instructions.

    Thanks

    #233795

    Hello,

    That is fine. If you have any questions please feel free to contact us.

    Best Regards

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