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Basel theme

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  • #109043

    andreane
    Participant

    I need support for a Basel theme installed last year. I bought the theme so that I can get support. I can no longer work in wordPress on this site when I go to the page I get updating failed with code. Images no longer display correctly. It seems the latest update for WordPress has damaged the functionnality of the site. There used to be an image displaying in the background as we scroll down. This image disappeared recently without our intervention.
    site : https://www.inoxdistribution.com
    There should be an image displaying in the blank area as we scroll down.

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    #109072

    Hello,

    Make sure you have:

    1. Update to the recent theme version;

    2. Update all the relevant plugins;

    3. Deactivate all the plugins not related to the theme;

    4. Switch to the parent theme if you run a child one.

    5. Check your site.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)