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Basel update is missing the style.css stylesheet and couldn't be installed

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #111686

    Warren Pickard
    Participant

    Hi There,
    I received the following message in an email from Themeforest:
    *******
    We’d like to let you know that an update to your item Basel – Responsive eCommerce Theme by xtemos is now available in your Downloads page.
    *******
    So I downloaded the ZIP file and tried to install it into our WooCommerce site.
    However, I received the following message and the installation failed:
    ******************
    Unpacking the package…
    Installing the theme…
    The package could not be installed. The theme is missing the style.css stylesheet.
    Theme installation failed.
    *******************
    Any thoughts on how to fix this issue?

    #111733

    Hello,

    Please make the full back up of your site and provide both your site admin access and FTP

    Best Regards

    #111745

    Warren Pickard
    Participant

    Hi There,
    We have backed up our site.
    Login info is provided below.
    Thanks!

    #111774

    Hello,

    Your theme has been updated please check. If you have the same problem in a feature here is the article how to fix https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

    Best Regards

    #111819

    Warren Pickard
    Participant

    Thanks very much for your help!
    It is greatly appreciated.

    #111855

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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