Basel WooCommerce Shop Crashes on Android

Hello Xtemos team, i am in love with your basel theme. But i have a huge problem, my website crashes on mobile devices with android. IOs and windows have no problems.

Please help me with that.

Greetings from Germany

Hello,

Thank you very much for choosing our theme and for contacting us.

Please, provide the page URL and screen with the problem. what device are you viewing from?

Best Regards

Thanks for the support, the files describe the problem.

Huawei P20 with edge
Samsung S20 with explorer
Samsung Note 9 with edge

search engine google, also tried with bing

All with android, all the same problem. feedback from android devices all the same.
Delete cache and history doesn’t solve the problem

Thanks for the help.

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Hello,

Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

Best Regards

[Author]

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