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Basic and Full Import not working "Import AJAX problem. Please, try import data"

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #132356

    trecarn
    Participant

    Getting the above error when importing base layouts.

    I have increase the following limits and still having problems with the import. Do you know what could be causing this?

    memory_limit 768M
    post_max_size 128M
    upload_max_filesize 128M

    Please use the login details below if required

    Kind regards,
    Alex

    #132367

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    This problem is caused by the recent Slider Revolution version. We are working on it and it would be fixed in the nearest update. If you do not want to wait, please send me your email into the private area, I will send you out -to date version of Slider Revolution so that you could import the demo. Perhaps you will have to reinstall all.

    Best Regards

    #132398

    trecarn
    Participant

    Hi there,

    Email has been copied below. I would appreciate the download and I will re-try installation.

    Kind regards,

    Alex

    #132400

    Hello,

    We have released the new version of the theme with an update. Please update the theme and all the related plugins, then make the import.

    Best Regards

    #132401

    trecarn
    Participant

    That’s great.

    Thank you for your help.

    #132405

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)