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Best Sellers always shows Latest Products

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #301720

    reduk
    Participant

    Hi,

    I’ve added as Featured, Best Sellers and Latest tabs to the home page.

    However, the Best Sellers only ever shows the latest added items. I’ve even tested this by selecting one specific category for Best Sellers and it still shows the latest added items in that category, not the best selling items.

    I’ve cleared caches but didn’t help.

    I’ve included login information below.

    Can you please advise?

    Thanks.

    #301888

    Eric Watson
    Participant

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your FTP access so we can check it?

    Thank you in advance

    #301906

    reduk
    Participant

    Info in Private section

    #302070

    Hello,

    Please deactivate this plugin: https://take.ms/nPDgd and then check again.

    Best Regards

    #302081

    reduk
    Participant

    Hi Elise,

    That’s excellent! Bestsellers worked perfectly when I removed that plugin. It had been installed with the site’s previous theme and is no longer required, so I’ve deleted it.

    Many thanks!

    R.

    #302159

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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