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Best Sellers not working

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #121984

    MattUnsworthUK
    Participant

    I have set up a best sellers widget on my clients website, however it does not show the correct items. Like some she has never sold. Is there an obvious fix for this?

    Matt

    #121992

    Artem Temos
    Keymaster

    Hi,

    Could you please check which products are displayed by default WooCommerce best sellers element? Note that it order products by sales count so products with 0 sales are also displayed at the end of this list.

    Kind Regards

    #122477

    MattUnsworthUK
    Participant

    Hey, It is showing products that have never been sold. My client get quite a lot of sales, so there would most certainly be items here that should be showing where the ones that have never been sold should not.

    Is there something obvious I am missing?

    #122478

    Artem Temos
    Keymaster

    Could you please check which products are displayed by default WooCommerce best sellers element?

    #122479

    MattUnsworthUK
    Participant

    Hey,

    The 4 showing in the woocommerce best sellers ones I have confirmed are the best sellers.

    Matt

    #122480

    Artem Temos
    Keymaster

    Please, create a page with our element and WooCommerce one and send us your admin panel and that link so we can compare.

    #122481

    MattUnsworthUK
    Participant

    Hey, I have done so and added to page: Home2.

    Please find the login attached.

    #122482

    Artem Temos
    Keymaster

    We don’t see bestsellers element there. We see one product element with random order https://gyazo.com/a1c82c1282b409998874bea2f94961e4

    #122487

    MattUnsworthUK
    Participant

    Hey, Please see the bestsellers selected here: http://prntscr.com/nlgwfg

    Under the order by, what am I supposed to select then? There is nothing about number of sales there?

    Matt

    #122503

    Artem Temos
    Keymaster

    Just leave that field empty when you order products by a number of sales.

    #122573

    MattUnsworthUK
    Participant

    Hey, I have left it blank but still not showing best sellers. Any other ideas?

    Feel free to select the right options on the page to show me if you like?

    #122631

    Artem Temos
    Keymaster

    Sorry, forgot to mention that it also should have “Descending” order https://gyazo.com/bb2a180f6750deabfa8f8a37728be737

Viewing 12 posts - 1 through 12 (of 12 total)