Home / Forums / WoodMart support forum / Best Sellers not working
Home › Forums › WoodMart support forum › Best Sellers not working
Best Sellers not working
- This topic has 11 replies, 2 voices, and was last updated 6 years, 5 months ago by
Artem Temos.
-
AuthorPosts
-
May 3, 2019 at 12:52 pm #121984
MattUnsworthUKParticipantI have set up a best sellers widget on my clients website, however it does not show the correct items. Like some she has never sold. Is there an obvious fix for this?
Matt
May 3, 2019 at 1:47 pm #121992
Artem TemosKeymasterHi,
Could you please check which products are displayed by default WooCommerce best sellers element? Note that it order products by sales count so products with 0 sales are also displayed at the end of this list.
Kind Regards
May 7, 2019 at 8:46 am #122477
MattUnsworthUKParticipantHey, It is showing products that have never been sold. My client get quite a lot of sales, so there would most certainly be items here that should be showing where the ones that have never been sold should not.
Is there something obvious I am missing?
May 7, 2019 at 8:58 am #122478
Artem TemosKeymasterCould you please check which products are displayed by default WooCommerce best sellers element?
May 7, 2019 at 9:08 am #122479
MattUnsworthUKParticipantHey,
The 4 showing in the woocommerce best sellers ones I have confirmed are the best sellers.
Matt
May 7, 2019 at 9:08 am #122480
Artem TemosKeymasterPlease, create a page with our element and WooCommerce one and send us your admin panel and that link so we can compare.
May 7, 2019 at 9:33 am #122481
MattUnsworthUKParticipantHey, I have done so and added to page: Home2.
Please find the login attached.
May 7, 2019 at 9:35 am #122482
Artem TemosKeymasterWe don’t see bestsellers element there. We see one product element with random order https://gyazo.com/a1c82c1282b409998874bea2f94961e4
May 7, 2019 at 9:55 am #122487
MattUnsworthUKParticipantHey, Please see the bestsellers selected here: http://prntscr.com/nlgwfg
Under the order by, what am I supposed to select then? There is nothing about number of sales there?
Matt
May 7, 2019 at 11:07 am #122503
Artem TemosKeymasterJust leave that field empty when you order products by a number of sales.
May 7, 2019 at 3:01 pm #122573
MattUnsworthUKParticipantHey, I have left it blank but still not showing best sellers. Any other ideas?
Feel free to select the right options on the page to show me if you like?
May 8, 2019 at 6:05 am #122631
Artem TemosKeymasterSorry, forgot to mention that it also should have “Descending” order https://gyazo.com/bb2a180f6750deabfa8f8a37728be737
-
AuthorPosts
Tagged: Best Seller, widget not working
- You must be logged in to create new topics. Login / Register