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Black Background on png files in shop and category

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #87878

    gary
    Participant

    Hi Guys

    Hope you can help – im getting a black background behind png images in the Shop & Category – they are fine in the actual Product page

    Have attached a link and logins below

    #87899

    Hello,

    Your question is not clear enough. This black background is the background of the image. It is not possible to remove it with CSS.

    Please clarify.

    Best Regards

    #87903

    gary
    Participant

    Apologies, The images are png files so they have transparent backgrounds but the theme seems to be putting in a black background in the shop page, and category page but not on the actual product page, screenshots attached, can this be changed to a white background as a lot of my image files are png so will save me time?

    Many thanks

    Attachments:
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    #87911

    Hello,

    Now I see. Please update all the plugins related to the theme and deactivate all the third parties plugins not related to the theme and check the issue.

    Best Regards

    #87913

    gary
    Participant

    Hi I disabled each plugin one by one, the only plugin that fixed the issue when disables was Redux Framework – obviously this is required by the theme? Any suggestions?

    #87946

    Hello,

    Yes, this plugin is required. It can hardly cause the problem. We have never faced such a problem. Deactivate all the plugins not related to the theme, check and then activate one by one.

    Best Regards

    #88025

    gary
    Participant

    Right finally figured it out! I installed a clean basel and it worked fine – but even when I deactivated all the plugins it still wasnt working on my current site… So I went through all the shop page theme options, I had it set to hover product: Full info on hover – When I changed this option it fixed the black background – This is where the problem lies for your next update release..

    cheers

    #88041

    Hello,

    Thank you for the information we have taken into consideration and shall double check.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)