Blog archive stopped working
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The customer noticed that blog page no longer work: https://moroccomedina.se/blogg/
We use a child theme but I’ve tried flip to main theme and it did not work. I’ve tried all settings under Theme Settings -> Blog and nothing. Tied resetting perm links and so on. Get no errors on server or in browser.
Also tried deactivating all plugins with no effect.
The posts do work on front page https://moroccomedina.se/
Hello,
Could you please disable all plugins that are not related to our theme, switch to the parent theme and provide us your admin access so we can check it?
Thank you in advance
Sure, see admin credentials below.
You can temporary deactivate all plugins and flip between the themes. But remember it’s a live shop so return everything after testing.
Please, disable all external plugins first and switch to the parent theme.
Which plugins are not external? Please list them so I do not deactivate the themes required plugins.
Theme’s required plugins are
WPBakery Page Builder
Woodmart Core
WooCommerce
Unfortunately it din not work. Activating main theme and only having plugins listed below active:
WPBakery Page Builder
Woodmart Core
WooCommerce
What is the next step?
For future reference the them also requires: Slider Revolution.
And the following recommended plugins are currently inactive: Contact Form 7, MailChimp for WordPress and Safe SVG
Please, leave only these plugins so we can test.
You have admin access, please do the preparation yourself (takes 1 minute to deactivate and switch theme) so we can minimize downtime or odd behavior of the shop.
Could you please reinstall the theme and send us your FTP access also?
Theme reinstalled and now it works. So I guess something with the theme update had failed…
Great, we are glad that you sorted it out. Yes, seems that some files were broken somehow.
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